Office Policies

Our Office Policies

For Our Hixson Dental Office

Tennessee River Dental is a Hixson & Chattanooga dentistry practice that provides a wide range of comprehensive dental treatments and procedures to patients of all ages living in Hixson, Chattanooga, Red Bank and Soddy Daisy, TN. Dr. Ken Randall and his staff work hard to create a comforting office environment to make our patients feel right at home. 

Our office is open to serve you, answer questions or schedule appointments during the following hours: 

Monday: 8:00 a.m. – 5:00 p.m.
Tuesday: 8:00 a.m. – 5:00 p.m.
Wednesday: 8:00 a.m. – 5:00 p.m.
Thursday: 7:00 a.m. – 3:00 p.m.
Friday: By appointment only
Saturday: Closed
Sunday: Closed

Our Mission

Our dental practice believes in developing good relationships between the dentist, staff and patients. By openly communicating, we are able to provide our patients with the best possible care while developing trust. Our mission is to help our patients achieve optimum health through excellence in clinical care and the development of trust between doctors, staff, and patients..

We are confident that you will find the time you spend with us to be an enjoyable and rewarding time. As our patient, your needs are our top priority. We want you to leave our office with a smile on your face knowing that you received the best possible, personalized care delivered by a doctor and staff that truly cares about you and your oral health. 

Your Dental Appointment 

Your dental appointments are key to keeping your smile healthy. The appointment time you chose has been reserved specifically for you. We appreciate it if you would arrive on time for your appointment. If you are more than 15 minutes late, you may be asked to reschedule. We request a 48-hour notice if you need to cancel your appointment. We understand that unforeseen events can require you missing an appointment and we appreciate your cooperation. 

Dental Insurances

Our practice is committed to helping you get the most out of your dental insurance. If you have dental coverage, we will gladly help you maximize your benefits. Because insurance coverage varies from one policy to the next, we can only estimate your coverage and cannot guarantee coverage due to the complexities of insurance policies. If any changes are made to your insurance policy, please inform us right away. 

Contact Us Today 

Tennessee River Dental is an all-encompassing dental practice serving the greater Hixson & Chattanooga communities. We want to be the dental practice you turn to for all your family's dental needs, as we are a practice that truly cares about your dental health. If you have any questions or concerns, please don't hesitate to contact us as we are always happy to speak with you! 

If you would like to schedule an appointment, please complete the 'Appointment Request' form. One of our friendly team members will then contact you to set up and confirm your appointment. We look forward to seeing you in our Hixson TN dentist office soon!